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Login Instructions & Membership FAQs
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Login Instructions

You must be a current member of the Home Health Section of the American Physical Therapy Association in order to access the pages of this website that are restricted to members.

  • Your username is your APTA Member ID number
  • Your password is your last name as it appears in your APTA membership record. Please note that the password is case sensitive. In most cases, you must capitalize the first letter of your last name, but if you have a hyphenated last name or a last name with multiple words, you'll need to use the same capitalization that appears on your membership card. [Examples: Smith, van Pelt, Smith-Jones]

Resetting your password is temporary. Because membership records are updated weekly through a data upload of information from APTA, your password will ALWAYS revert back to the above protocol after the upload.

Membership FAQs

Q: I just joined the Home Health Section (two minutes ago, two days ago, a week ago), why doesn’t my Login work?

A: First, make sure you are following the login protocol for the Home Health Section website.

APTA and the Home Health Section are entirely separate organizations. Our websites are not connected. APTA must process your membership and add you to the Section. This process may take 2-7 days, depending upon your current APTA membership status. If you are a brand new APTA member, the process often takes longer in order to verify your eligibility. The Home Health Section updates its membership records every week with new data from APTA.

If you are a new member who needs urgent access to Home Health member resources, please contact us.

The above information is also relevant if you have recently renewed your APTA membership after a lapse.

Q: Why can’t I reset my password? I’ve tried to change it a million times.

A: Because the Home Health Section is a component of a national organization (APTA), but is also a separate entity, there’s a unique protocol for our membership data, which comes from APTA. APTA records over-write our records every week in order to ensure that we have the most current information for members and to ensure that you only need to update it one place (your APTA profile). This saves you time in the long run, but for now, it means that the login protocol for members on our website is static. You can reset your password temporarily, but when we next update our records, it’s going to default back to the static protocol.

Q: Why doesn’t my APTA login work here?

A: The Home Health Section and APTA are separate organizations. Our websites aren’t connected. The Home Health Section doesn’t have access to your APTA login.

Q: I signed up as a Registered User. Why can’t I see some documents/menus?

A: Per the instructions on the Register page, Registered Users are not members and do not have access to member-only menus and resources. Registering on the Home Health Section website simply makes it more convenient for non-members to make purchases and event registrations through the website because you may store your information. We do also keep Registered Users informed about upcoming events and offers through email newsletters. Occasionally, we also offer special discounts to Registered Users.

Registered User accounts are not for Home Health Section/APTA members. In fact, setting up a Registered User accounts will block your access as a member. If a member sets up a Registered User account before his/her new membership record is added to our data, import of the member data will be blocked, preventing access to member-only files/menus. 

 

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