In the News

The New Frontier of Healthcare: Bringing Hospital Care Home

Health Data Management | By Fred Bazzoli

Like many “new” trends in healthcare, the hospital at home movement is not new. The foundational research goes back nearly 30 years, to work by Bruce Leff, MD, of Johns Hopkins to flesh out the concept of providing acute-level care to patients in their own homes.

It seems to harken back to the notion of doctors carrying black bags into patients’ homes to do house calls, but multiple advances in technologies and trends in healthcare have thrust hospital at home programs to the forefront.

When those pressures converge, change happens. And providing hospital services in the home is gaining new attention.

Provider Realities

From the hospital side, several factors are forcing providers to get creative. Census levels are high nationwide, often near full capacity and beyond. Staff rolls are shrinking as growing numbers of clinicians quit because of burnout or unmitigated stress. There’s not enough money to build new brick-and-mortar facilities. And then, lordy, there was the pandemic – many organizations had a crash course in virtual care, forced by restrictions on in-person encounters, full COVID caseloads and nearly instantaneous changes in reimbursement policy that enabled virtual care.

And patients – well, they weren’t big fans of being in the hospital before. The pandemic opened their eyes to the possibility of virtual care, and nascent hospital-at-home programs revealed alternatives to traditional delivery of acute care services.

As one chronic care patient told Leff in his early formulation of a hospital at home strategy, “You run a great hospital, doc, but it’s a lousy hotel.” Factor in the risks of hospital-acquired infections, falls as unsteady patients exit unaccompanied from hospital beds, loneliness and disorientation in a strange clinical environment, harried hands-on caregivers managing multiple patients and … well, it’s clear that an alternative would be welcome.

And inpatient facilities are in no position to fix these ills. Capacity is strained at many hospitals, says Colleen Hole, vice president of clinical integration and chief nurse executive for Atrium Health Medical Group. “Our hospitals are running at 110 percent to 120 percent occupancy in this market,” she says. “And Charlotte is a growing market, and we really can’t afford nor spend the time to keep building brick-and-mortar beds to manage the growth. Money and time are precious, and it doesn’t make sense to keep building beds. But we can deliver hospital-level care in the home and with the same – or in some cases, better – outcomes.”…

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Learn, Educate, Advocate

Patient advocacy empowers you to leverage your distinctive knowledge and expertise in physical therapy to engage with your member of Congress. By sharing your personal experiences and insights, you aim to raise awareness and shape the perspectives of legislators and their staff. The most impactful method? Sharing compelling patient narratives. These stories serve as powerful tools, illuminating the vital role of physical therapy and driving meaningful change.

Click here to continue reading.

 

Next ACHH Virtual Seminar Announced

CEUs - This seminar qualifies for 15 hours of credit.

All aspects of the ACHH are stand alone, including the 2 day seminar, which can be taken as a 15 hour high quality home health continuing education course. 

This virtual seminar is a critical part of the Advanced Competency in Home Health (ACHH) program. If you are not already familiar with the requirements of the ACHH program, please review the requirements. This seminar is designed to complement and build on the courses of the ACHH program. During the seminar, participants will revisit and practice skills required for quality cardiopulmonary, orthopedic and balance assessments that will be integrated into clinical vignettes. Throughout the seminar, ethical and regulatory issues, as well as documentation will be incorporated into clinical case studies. Participants should be able to take the skills covered back to their home health settings and incorporate them immediately into patient care. The seminar also offers a huge networking opportunity which is one of the strengths of the program.

Live content will be delivered in a virtual synchronous format with interactive videos and breakout sessions (using a webinar platform such as Zoom). Each virtual seminar will consist of 4 weekend days of 4-hour sessions numbered 1 through 4 which must be taken sequentially. Participants must attend ALL four sessions in their entirety to receive credit. Below is the next VIRTUAL seminar that will be offered. 

June 2024 Seminar (EASTERN Time Zone): 

  • Session One: Saturday, June 1st - 8:00am – 12:00pm ET
  • Session Two: Sunday, June 2nd - 8:00am – 12:00pm ET
  • Session Three: Saturday, June 8th - 8:00am – 12:00pm ET
  • Session Four: Sunday, June 9th - 8:00am – 12:00pm ET

Registration for this seminar is limited and on a first-come first-served basis.

CLICK HERE for more information and to register!

 

Health Plans Continue To Reduce Prior Authorization Burden For Home Health Providers

Home Health Care News| By Andrew Donlan
 
Yet another payer organization is removing certain prior authorization requirements for home health care services. 
 
Point32Health – the parent company of Harvard Pilgrim Health Care and Tufts Health Plan – announced Wednesday that it is removing prior authorization requirements for the first 30 days of home health care beginning on April 12. 
 
The changes will affect members in Point32Health’s commercial plans. 
 
“We continuously evaluate all our programs to ensure our members are receiving the highest quality of care and work closely with our provider partners to decrease their administrative burden wherever possible,” Dr. Hemant Hora, senior medical director at Point32Health, told Home Health Care News in an email. “We strive to offer a broad network of high-quality providers to our members. We welcome all home care providers interested in working with us to reach out.”
 
A nonprofit organization, Point32Health serves over 2 million members through a variety of health plans. 
 
Formerly, home health services required prior authorization after initial evaluations from Harvard Pilgrim and Tufts Health Plan plans. That will no longer be the case, though prior authorization will still be required after the initial 30 days for a continuation of services. 

Prior authorization requirements have long been one of the pain points for home health providers working with health plans outside of traditional Medicare. 
 
“Care delayed is care denied,” Intrepid USA CEO John Kunysz told Home Health Care News recently, regarding prior authorization woes in home health care
But there has been progress of late…

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What Home Health Providers Need To Know About The Medicare TPE Audit Process

Home Health Care News | By Joyce Famakinwa
 
There are decades-old home health providers that have not yet gone through the Medicare Targeted Probe and Educate (TPE) process. But all home health leaders should familiarize themselves with the review process and its potential outcomes, as well as its challenges.

That’s one key takeaway from a recent Home Health Care News webinar that was sponsored and presented by MatrixCare. 

Broadly, TPE is a medical review program that began for the home health and hospice settings in December 2017. The goal of the program is to weed out improper payments by zeroing-in on providers with high claims denial rates or unusual billing practices. 
The program was put on hold in March 2020, in accordance with the public health emergency. It was then reestablished in September 2021. 

TPE has three pillars. Target refers to errors or mistakes that are identified through data in comparison to providers or peers. 

Probe is the examination of 20 to 40 claims. The claim size is meant to be large enough to get a clear picture of the behavior without intending to be burdensome, Rachael Feeback, senior product manager at MatrixCare, noted during the presentation.

Education means helping providers reduce claim denials and appeals through one-on-one individualized education.

Some common claim errors include things like a missing signature of the certifying physician, documentation not meeting medical necessity and missing or incomplete certifications or recertification documents. 

When a provider becomes the subject of a TPE audit, they receive a letter explaining the process. Then a Medicare Administrative Contractor (MAC) reviews between 20 to 40 of their claims and supporting medical records. If the audit finds discrepancies, after education occurs, the provider has 45 days to fix these issues. After this, the process begins again.

“If you fail three rounds, you could be referred to the OIG or CMS, you could even be facing a UPIC or a SMRC audit,” Feeback said. “It’s really important that you have a good process here.”…

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